1. Welcome to FinVana
At FinVana, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application (the "App").
By using FinVana, you agree to the practices described in this Policy. Please read carefully to understand how we handle your data and how you can manage your privacy preferences.
2. Information We Collect
To deliver a secure, personalized, and high-quality financial experience, FinVana collects certain information. All data is transmitted securely via HTTPS and stored on our protected servers at https://server.finvana.co.
Personal Information
We collect your name, gender, phone number, PAN, income details, and home address.
Purpose: To verify your identity, assess credit eligibility, and meet regulatory requirements.
Device Information
We collect device details such as model, operating system version, unique device ID, installed profiles, Wi-Fi status, and network activity.
Purpose: To confirm device authenticity, enhance performance, and prevent fraudulent activity.
Location Information
We collect approximate location data based on your device.
Purpose: To confirm service availability and improve the accuracy of our features.
Application Usage Information
We collect data about non-system apps, software versions, and app update history.
Purpose: To refine credit assessment models, detect fraud, and personalize your experience.
3. How We Use Your Information
FinVana uses your information only for legitimate business and service purposes, including:
• Verifying identity and preventing fraud
• Creating, managing, and maintaining your FinVana account
• Sending important updates, alerts, and notifications
• Conducting credit assessments and financial analysis
• Complying with legal and regulatory obligations (including KYC and AML)
• Providing customer support and improving user experience
• Enhancing and personalizing app functionality
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by law.
• If you request account deletion, we will remove your personal data unless it must be retained to comply with legal obligations or resolve disputes.
• Anonymized or aggregated data that cannot identify you may be retained for analytics, research, and service improvement.
5. How We Protect Your Data
We apply multiple layers of technical, administrative, and physical safeguards to protect your information.
Our systems undergo regular monitoring, encryption, and access control to prevent unauthorized access or misuse. While no platform can guarantee absolute security, FinVana continuously enhances its data protection measures in line with industry best practices.
6. Policy Updates
We may update this Privacy Policy to reflect changes in technology, legal requirements, or our business operations.
When significant updates occur, we will notify you via the App or email. Continued use of FinVana after any update constitutes your acceptance of the revised Privacy Policy.
7. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us:
📧 Email: support@finvana.co
Support Hours: Monday – Friday, 9:00 AM to 6:00 PM
By using FinVana, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.